This Standard Operational Procedure (SOP) is to give guidance to doctors, nurses and operational staff utilising the Discharge Lounge to enable them to give appropriate safe and effective care to patients during the discharge phase of their hospital journey. This SOP also covers the use of the Discharge Lounge during periods of capacity escalation in line with the Trust OPEL Plan.

The objectives of the Discharge Lounge are to:

  • Enhance the patient journey by providing a safe environment for patients to wait for discharge letter, medication, transport and carers/ relatives;
  • Support capacity & flow by freeing up inpatient beds early in the day, allowing patients to be transferred from A&E to the correct place in a timely manner.



This guidance is relevant to all the Hospital staff involved in the use of the Discharge Lounge and those who support these functions.


Policy Details

Download: N/A
Compiled by: Filipe Alves, Clinical Site Lead
Ratified by: Nursing, Midwifery and AHP Board
Date Ratified: September 2021
Date Issued: September 2021
Review Date: September 2023
Target Audience: All Trust staff
Contact name: Filipe Alves, Clinical Site Lead


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