Case Number 9888
Request Date 04/01/2024
Completion Date 18/01/2024

 

Details of the Request

1. Are the following entitled to free parking at your hospital(s) car parks?

  • disabled people
  • frequent outpatient attenders
  • parents of sick children staying overnight
  • staff working night shifts

2. Are the following entitled to free parking at your hospital(s) car parks?

  • visitors with relatives who are gravely ill
  • visitors to relatives who have an extended stay in hospital
  • carers of people in the above groups

3. Are the following entitled to reduced charge parking at your trust hospital(s) car parks?

  • disabled people
  • frequent outpatient attenders
  • parents of sick children staying overnight
  • staff working night shifts

4. Are the following are entitled to reduced charge parking at your trust hospital(s) car parks?

  • visitors with relatives who are gravely ill
  • visitors to relatives who have an extended stay in hospital
  • carers of the above people

5. What is the reduced charge for parking at your hospital(s) for those groups who qualify? Please list.

6. Are any of the groups above required to pay in advance and then claim them money back for free parking or reduced charge parking at your hospital(s)? Please list.

7. Who manages your hospital(s) carparks?

8. How many parking charge notices have been issued at the trust hospital (s) car parks for breaches of parking rules during the past 12 months?

9. How many many appeals have been lodged against the parking charge notices during the past 12 month?

10. How many appeals saw a successful outcome for the claimant during the past 12 months (or the most recent figures available for a 12 month period)?

 

Details of the Response

1. Are the following entitled to free parking at your hospital(s) car parks

disabled people Yes
frequent outpatient attenders Yes
parents of sick children staying overnight Yes
staff working night shifts Yes

 

2. Are the following entitled to free parking at your hospital(s) car parks

  • visitors with relatives who are gravely ill
  • visitors to relatives who have an extended stay in hospital
  • carers of people in the above groups

Yes. They need to purchase one weekly ticket, then they get 2 free in the weeks following (over a 3-week period).

 

3. Are the following entitled to reduced charge parking at your trust hospital(s) car parks

disabled people Yes
frequent outpatient attenders Yes
parents of sick children staying overnight Yes
staff working night shifts Yes

 

4. Are the following are entitled to reduced charge parking at your trust hospital(s) car parks

  • visitors with relatives who are gravely ill vvisitors to relatives who have an extended stay in hospital
  • carers of people in the above groups

Yes. They need to purchase one weekly ticket, then they get 2 free in the weeks following (over a 3-week period).

 

5. What is the reduced charge for parking at your hospital(s) for those groups who qualify?

For frequent visitors to Trust weekly parking permit - £25
For parents attending NICU Three weekly permit - £25 , and subsequent weeks after this period free
For patients attending Haematology/Oncology Day units Free for period of treatment
For patients attending long term cardiac rehabilitation clinics Free for period of treatment
For patients admitted directly after attending A&E One full daily rate charge irrespective of length of admission

 

6. Are any of the groups above required to pay in advance and then claim them money back for free parking or reduced charge parking at your hospital(s)?

Everyone pays on the day.

 

7. Who manages your hospital(s) carparks?

Estates & Facilities, Travel Plan Office.

8. How many parking charge notices have been issued at the trust hospital (s) car parks for breaches of parking rules during the past 12 months (or the most recent figures available for a 12 month period)?

2,948

 

9. How many appeals have been lodged against the parking charge notices during the past 12 months (or the most recent figures available for a 12 month period)

Approximately 300.

 

10. How many appeals saw a successful outcome for the claimant during the past 12 months (or the most recent figures available for a 12 month period)?

228

 

 

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