Case Number 6491
Request Date 21/01/2019
Completion Date 24/01/2019

 

Details of the Request

Please can you provide information on the following:

  1. Does your NHS Trust use a computer assisted facilities management system?
  2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future?
  3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from?
  4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled.
  5. Value of the current contract, date of commencement and date of expiry.
  6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements?

 

Details of the Response

1. Does your NHS Trust use a computer assisted facilities management system?

Yes

 

2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future?

No

 

3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from?

QUBE PLANET now known as MRI PLANET supplied by MRI software EMEA Ltd

 

4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled.

Reactive calls are recorded via an internal helpdesk into the Planet software and job tickets are raised and issued to internal engineers via mobile devices. All work is logged and progress notes added for reference. Start and finish times are recorded and any parts that have been used via the purchasing module are added.

Planned Preventative Maintenance (PPM) is planned into the software ensuring all statutory/regulatory requirements are adhered to and the work scheduled for action i.e. every week, quarterly, half yearly or yearly. The PPM is added to the system diary planner to coincide with inspection or testing and this is then issued to staff each week.

 

5. Value of the current contract, date of commencement and date of expiry

£9737.23 plus VAT 18th March 2019 to 17th March 2020 rolling contract

 

6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements?

Estates Manager