Case Number 4678
Request Date 22/03/2016
Completion Date 04/04/2016 

 

Details of the Request

  1. How many appointments have been cancelled for non-clinical reasons IN THE 3 DAY BEFORE a patient was due to be admitted?
  2. Out of those cancellations, how many were rescheduled within the statutory time limit - eg 28 days?
  3. Out of those cancellations, how many were rescheduled more than once?
  4. How many appointments have been cancelled for non-clinical reasons ON THE DAY a patient was due to be admitted?
  5. Out of those cancellations, how many were rescheduled within the statutory time limit – eg 28 days?
  6. Out of those cancellations, how many were rescheduled more than once?

Please provide this data by month for 2013, 2014, 2015 and 2016 - up to and including March 2016.

 

The following should be included in the figures for ‘appointments’:

  • All planned or elective operations and day surgery
  • Invasive X-ray procedures carried out on inpatients or day cases
  • Telephone cancellations made to patients
  • All minor procedures, including outpatient procedures

 

For ‘non-clinical reasons’ please include a break-down of the following:

  • Bed-ward not available
  • Staff unavailable
  • Emergency operations taking priority
  • Maintenance needed on equipment
  • Patient unavailable
  • Admin error

 

Details of the Response

Question 1

The Trust does not hold this information in the format that you have requested.

 

Question 2

You can find the QMCO information via NHS England.