Case Number 4652
Request Date 01/03/2016
Completion Date 08/03/2016

 

Details of the Request

1. Considering patient entertainment systems in your hospital trust, can you confirm the number of beds which are serviced by:

  • Communal TV unit

 

2. How many individual beds are serviced by:

  • TV
  • Video-On-Demand service
  • Telephone
  • Games
  • Wi-Fi

 

3. Can you confirm who are the third-party vendors who provide the media systems in question (1) and (2) above

 

4. Do you have Wi-Fi available for patients, and how much does it cost per hour/per use?

 

5. Which, if any, of the following services does the trust use?

  • Patient flow / bed management software
  • Patient medical records software (EPR/PAS software such as Lorenzo or equivalent)
  • Bedside software for clinical use by medical staff – electronic access to charts, medication etc.
  • Hospital management software at bedside, such as electronic Meal Ordering for patients

 

6. Which vendors do you use for each of those items in (5) above

 

Details of the Response

1. Considering patient entertainment systems in your hospital trust, can you confirm the number of beds which are serviced by a Communal TV unit

A very small handful of beds at Ashford Hospital because the bedside entertainment is no longer provided at this site as it was withdrawn by supplier many years ago

 

2. How many individual beds are serviced by:

  • TV - 350
  • Video-On-Demand service - 350
  • Telephone - None (Service was withdrawn)
  • Games - 350
  • Wi-Fi - All beds can access Wi-Fi

 

3. Can you confirm who are the third-party vendors who provide the media systems in question (1) and (2) above

HTS Ltd (Hospicom)

 

4. Do you have Wi-Fi available for patients, and how much does it cost per hour/per use?

Yes, it is free for patients

 

5. Which, if any, of the following services does the trust use?

  • Patient flow / bed management software - Yes: Bed management software - RealTime
  • Patient medical records software (EPR/PAS software such as Lorenzo or equivalent) - Yes: PAS – CSC Clinicom
  • Bedside software for clinical use by medical staff – electronic access to charts, medication etc - Yes: VitalPac- vital signs package also allowing access to path results
  • Hospital management software at bedside, such as electronic Meal Ordering for patients - NA