Case Number 4620
Request Date 10/02/2016
Completion Date 01/06/2016 

 

Details of the Request

I require the organisation to provide me with the following contract information relating to the following corporate software/applications:

  1. Enterprise Resource Planning Software Solutions (ERP)
  2. Customer Relationship Management (CRM) Solutions
  3. Human Resources (HR) and Payroll Software Solutions
  4. Finance Software Solutions

 

Along with the actual contract information for the above can you also provide me with the maintenance and support contract associated with each of the categories above if it not already within the existing contract.

 

For each of the categories above can you please provide me with the relevant contract information listed below:

  1. Software Category: ERP, CRM, HR, Payroll, Finance
  2. Software Supplier: Can you please provide me with the software provider for each contract?
  3. Software Brand: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
  4. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included. Please also include the modules included within the contract.
  5. Number of Users/Licenses: What is the total number of user/licenses for this contract?
  6. Annual Spend: What is the annual average spend for each contract?
  7. Contract Duration: What is the duration of the contract please include any available extensions within the contract.
  8. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
  9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
  10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
  11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

 

If the organisation have an outsourced provider that looks after all software can you please request this information from your provider?

 

Details of the Response

1. Enterprise Resource Planning Software Solutions (ERP)

The Trust does not use ERP.

 

2. Customer Relationship Management (CRM) Solutions

The Trust does not use CRM.

 

3. Human Resources (HR) and Payroll Software Solutions

The main Electronic Staff Record system (covering HR and Payroll) is a nationally negotiated and provided service. It is also paid for nationally i.e. the Trust does not pay for it.

 

4. Finance Software Solutions

 

1. Software Category: ERP, CRM, HR, Payroll, Finance HR
2. Software Supplier: Can you please provide me with the software provider for each contract? Allocate
3. Software Brand: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name. Healthroster
4. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included. Please also include the modules included within the contract. Rostering and bank and agency module for nursing
5. Number of Users/Licenses: What is the total number of user/licenses for this contract? 1800
6. Annual Spend: What is the annual average spend for this contract? £66,000
7. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 5 years for current contract
8. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. Nov-10
9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. Nov-18
10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY. 2017
11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract. Sent to requester

 

1. Software Category: ERP, CRM, HR, Payroll, Finance HR
2. Software Supplier: Can you please provide me with the software provider for each contract? The Learning Clinic
3. Software Brand: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name. CRMS
4. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included. Please also include the modules included within the contract. Job Planning for Consultants
5. Number of Users/Licenses: What is the total number of user/licenses for this contract? 280
6. Annual Spend: What is the annual average spend for this contract? £33,000
7. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 5 years for current contract
8. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. Apr-11
9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. Mar-17
10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY. Oct-16
11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract. Sent to requester

 

1. Software Category: ERP, CRM, HR, Payroll, Finance Finance
2. Software Supplier: Can you please provide me with the software provider for each contract? NHS Shared Business Services
3. Software Brand: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name. Oracle
4. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included. Please also include the modules included within the contract. Outsourced contract with NHS Shared Business Service who provide certain services as well as the Oracle software. Cost includes full IT service, maintenance, upgrades etc as well as outsourced finance functions such as cashbook, credit control, VAT, invoice scanning etc. Modules include receivables, payables, general ledger, procurement.
5. Number of Users/Licenses: What is the total number of user/licenses for this contract? Core users = 64 and self-service users = 118
6. Annual Spend: What is the annual average spend for this contract? £549,000
7. Contract Duration: What is the duration of the contract please include any available extensions within the contract. 6 year initial period followed by rolling contract with a three month notice period
8. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. Jul-06
9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY. 6 year initial period ended June 2012 and the Trust is now in a rolling contract wih a three month notice period
10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY. See response to Q9 - no current plans to tender
11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract. Simon Marshall, Director of Finance and Information, or Paul Doyle, Deputy Director of Finance